Terms of Use

Booking Policies

Booking Policies

Booking Options:


Required Booking Information:

After completing the booking, all guests will receive a link for online check-in. The following information is required for each guest:

  • Name
  • Place of residence
  • Date of birth
  • Passport number


Payment Methods:

We accept payments through the following payment methods:

  • Stripe Connect: Guests can securely and easily pay via Stripe Connect.
  • PayPal: PayPal payments are also available.

We recommend our guests to choose their preferred payment method accordingly.

Please note that bookings and prices may vary depending on availability and season. Guests are advised to check the exact terms and prices during the booking process.

Cancellation Policies


Cancellation Policies

Cancellation Options:

  • Cancellation up to 7 days before check-in date: For cancellations made up to 7 days before your scheduled check-in date, a processing fee of 15% of the booking amount will be charged.
  • Cancellation within 6 days before check-in date: For cancellations within 6 days before your scheduled check-in date, a fee of 50% of the booking amount will be retained.

We will refund cancellations to the original payment method used for the booking.


Cancellation Methods:

Cancellations can be made through the following means:

  • By Email: Guests can make cancellations via email at villabuljubasic@gmail.com.
  • By Phone: Cancellations can be announced by phone at 00436609123400.
  • By WhatsApp: Guests can also contact us via WhatsApp at the same phone number.

Please note that cancellation should be confirmed in writing to ensure proper processing.

Guests are kindly requested to get in touch with us to announce cancellations, and we will gladly handle the process for you.

Check-in and Check-out Times


Check-in and Check-out Times

Check-in: Check-in is possible from 3:00 PM.

Check-out: Check-out should be done no later than 11:00 AM.

Guests have the option to self-check-in and check-out with our electronic lock, eliminating any additional charges for late check-ins or early check-outs.

However, please note that for late check-outs that result in delayed cleaning and preparation for the next guest, a fee of €79 will be charged.

We appreciate your understanding and cooperation to ensure a smooth experience for all our guests.

Pet Policy


Pet Policy

Dogs are allowed in our accommodation, and there are no additional charges for pets.

However, we kindly request that pets are not left alone in the garage.

Please note that renters are responsible for their pets. Owners of pets are liable for any damage in or around the house caused by their pets.

While we welcome guests with pets, we would like to emphasize that dogs are not allowed on the bed to ensure cleanliness and comfort for all guests.

Thank you for your understanding and cooperation.

No Smoking Policy


No Smoking Policy

Smoking is strictly prohibited in our indoor areas and the garage.

Smoking is only allowed on the terrace, balcony, or in front of the house.

We appreciate your understanding and compliance with this policy to ensure the safety and comfort of all our guests.

Liability Disclaimer


Liability Disclaimer

We do not take responsibility for any loss or damage to guests' personal property during their stay at our accommodation.

Guests are responsible for the safety of their personal belongings. We recommend securely storing valuables and properly locking doors and windows.

We do not assume liability for injuries, accidents, or damages occurring during the stay at our accommodation unless they result from our gross negligence.

Guests are encouraged to adhere to safety-related information and rules within our accommodation to make their stay pleasant and secure.

Changes to Terms and Conditions


Changes to Terms and Conditions

We reserve the right to change or update these Terms and Conditions at any time to adapt them to changed circumstances or legal requirements.

All changes to the Terms and Conditions will be published on our website and will come into effect from the date of publication. We will make efforts to inform all guests about significant changes.

Guests are encouraged to regularly review the Terms and Conditions to stay informed about any changes. Continued use of our services after changes to the Terms and Conditions means that you accept and agree to those changes.

If you have any questions or concerns regarding the Terms and Conditions, please feel free to contact us for further information or clarification.